LEGAL REFERENCE

Your Privacy Comes First at tomatbet

We've built tomatbet around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every lobby, every table and...

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tomatbet Your Privacy Comes First at tomatbet

How We Protect Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here

Email Support Send privacy concerns to our data team. We...
Account Settings Manage your privacy preferences directly in your account...
Live Chat Chat with our support team about data requests...
REVIEW SIGNALS

Why Your Privacy Matters to Us

Encrypted Transactions

Every DANA, OVO, GoPay and QRIS payment is encrypted end-to-end. Your financial details never travel unprotected between your phone and our payment gateway.

No Third-Party Sales

We don't sell your account data, betting history or personal information to advertisers, brokers or external companies. Your lobby stays yours alone.

Regular Security Audits

Our infrastructure undergoes quarterly security reviews to catch vulnerabilities before they reach your account. We patch systems immediately when issues surface.

Transparent Data Use

This policy lists exactly what we collect, why we collect it and how long we keep it. No hidden clauses. No surprise data sharing with affiliate networks.

Account Deletion Rights

Request permanent account deletion anytime. We remove your personal data from active systems within 30 days, keeping only transaction records required by law.

Indonesia-Focused Compliance

tomatbet operates within frameworks that respect Indonesian privacy expectations. We follow local guidance on data residency and cross-border transfers.

PLATFORM COMPARISON

Privacy Standards Across Our Lobby

01

Live Casino Tables

Your table history and betting patterns stay private. We don't share dealer interactions or hand records with external analytics firms.

02

Slot Rooms

Spin history is tied to your account only. We don't track which games you prefer for third-party marketing or sell that data to game studios.

03

Sportsbook Markets

Your betting slips and market selections remain confidential. We don't profile your sports interests or share them with betting syndicates.

04

Payment Methods

DANA, OVO, GoPay and QRIS details are tokenized. We never store full payment credentials on our servers; only secure tokens tied to your account.

05

Account Login

Your login times, device fingerprints and IP addresses are logged for security only. We use this data to detect fraud, never to build marketing profiles.

06

Email & SMS

We send account alerts, promo updates and support messages only to addresses you've confirmed. Unsubscribe from marketing anytime in your settings.

07

Cookies & Tracking

We use cookies to keep you logged in and remember your lobby preferences. No cross-site tracking. No retargeting pixels that follow you off tomatbet.

What Privacy Means in Your Lobby

Secure Chip Row

Your DANA, OVO, GoPay and QRIS payment options sit in the chip row above the tables. Each transaction is encrypted and logged only in your account history.

Private Betting Slips

Every sportsbook slip you build stays in your account. We don't share your market selections, odds preferences or betting patterns with other players or external sites.

Lobby Preferences

Your favourite slot rooms, live table filters and sportsbook markets are saved to your account alone. No one else sees what games you open or how long you play.

Device Recognition

We recognize your phone or desktop to spot unusual login attempts. This security layer protects your account without sharing device data outside tomatbet.

Transaction Records

Your deposit and withdrawal history is encrypted in your account dashboard. You can download statements anytime for your records without exposing details to third parties.

Support Conversations

Chat logs with our team are stored securely and tied to your account. We don't use your support messages to train marketing algorithms or share them with external vendors.

Privacy Policy Questions Answered

We keep your account data as long as your account is active. After deletion, we retain transaction records for five years to comply with financial regulations in supported regions. Marketing data is purged within 30 days of your request.

We share only the minimum data needed to deliver your game session: your account ID, session token and bet amounts. Game studios never receive your name, email, payment method or betting history. All transfers are encrypted.

We tokenize your payment credentials immediately. Your actual card or wallet number is never stored on our servers. Only a secure token is kept, tied to your account. Payment processors handle the real transaction data.

Yes. Email our support team with your request. We'll send you a complete data export within 14 days or delete your account permanently within 30 days. You can also manage some preferences directly in your account settings.

No. Our cookies work only on tomatbet to keep you logged in and remember your lobby preferences. We don't place retargeting pixels or cross-site trackers. You can disable cookies in your browser anytime.

We log your login times, device fingerprints and IP addresses to spot unusual activity. If we detect a suspicious login, we'll alert you immediately. This security data is never sold or shared with marketers.

Contact our support team first. If you're not satisfied, you can file a complaint with the privacy authority in your region. We cooperate fully with regulatory investigations and respond to all formal requests within required timeframes.